These controversies concerning the relationships amid citizenship pressure, OCBs and CCBs might be because of the ways that OCBs are calculated. Within the literature, OCBs have normally been outlined as spontaneous behaviours and rated by colleagues or leaders (e.g.2). Other-rated measurements are struggling to recognize the behavioural motivations fundamental OCBs1,eleven. https://www.youtube.com/shorts/ZsO9iQ1SGS4